American Museum of Natural History

Executive Nonprofit Opportunity: Details





American Museum of Natural History

New York City, NY

Chief of Visitor Services, Security and Floor

The American Museum of Natural History (AMNH), one of the largest and most complex natural history museums in the world, is seeking a Chief of Visitor Services, Security and Floor Operations to provide strategic, tactical and operational oversight in three focus areas; Visitor Services, Security and Custodial Departments. As part of the executive team, this position will help shape visitor experience operations to maximize the Museum’s visitor potential.

AMNH seeks a collaborative and inclusive leader who has proven project management skills and has conceptualized and executed large-scale visitor experiences plans or projects. The candidate will be an outstanding manager of a diverse staff, a good listener and have the ability to help shape and refine a culture of positivity, teamwork and co-ownership of the museum’s success, while also possessing solid diplomacy skills and the ability to work across department lines to create collaborative, goal-driven relationships.

As one of the senior leadership positions at AMNH, this individual must have strong interpersonal and communication skills and exhibit a polished professional demeanor with executive presence and a persuasive manner. A demonstrated track record of strategic thinking and execution skills is critical. Excellent project management skills and abilities are essential to success in this role. Strong research, presentation and communication skills are ideal. Demonstrated experience developing and implementing effective initiatives and strategies to ensure consistent service excellence is a must.

The successful candidate will have a minimum of ten years of experience at a senior management or executive level in a cultural institution, museum, live entertainment or amusement organization managing large-scale operations and leading a diverse team of individuals and skill sets with both in-house, collectively bargained staff and external contractors. A bachelor’s degree from an accredited four-year college or university is required. A graduate degree is highly preferred.

To apply, please click on the Apply Now link below; then click on Chief of Visitor Services, Security and Floor, American Museum of Natural History.

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The American Museum of Natural History is an Equal Opportunity/Affirmative Action Employer. The Museum does not discriminate with respect to employment, or admission or access to Museum facilities, programs or activities on the basis of race, creed, color, religion, age, disability, marital status, partnership status, gender, sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy, alienage or citizenship status, current or former participation in the uniformed services, status as a veteran, or national or ethnic origin, or on account of any other basis prohibited by applicable City, State, or Federal law. Additional protections are afforded in employment based on arrest or conviction record, status as a victim of domestic violence, stalking and sex offenses, unemployment status, and credit history, in each case to the extent provided by law.

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